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fix(after-sale): 售后工单已完结即不可再申请，不看订单是否另标已退款

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原来的重复申请闸门只看「进行中」的工单（find_active = pending/processing），
于是工单已 completed、但订单没被另标「已退款」时，订单还能再发起一次售后。
已退款订单之所以不能再申请，是因为 status_group 变了导致 enabled 为 false，
属于间接效果；工单层面的规则一直是漏的。

- create() 改为以 latest_for_order() 为准：completed 直接挡掉；待审核/处理中
  仍走同人同因幂等（返回原工单），rejected / cancelled 放行再次发起
- after_sale_state() 的 can_apply 同步收紧，与 can_reapply 同一口径：
  有工单时只有 rejected / cancelled 才放行，completed 不再漏过去
- 界面上售后详细弹窗的「再次申请」本就只对 rejected / cancelled 渲染，
  这条改动把服务端与 API 口径补齐，堵住绕过前端直接打 REST 的口子

harness 补两个场景：completed 挡住而 rejected / cancelled 放行；待审核工单
同因幂等返回原单、换因挡住。

验证：tests/widget-system/ 462 项、tests/admin/ 76 项通过；after-sale-log-harness
7/7（新增两场景）；dev harness 渲染两个后台页面与 unchecked 处理场景均正常。
未做浏览器视觉验收。
This commit is contained in:
kate522
2026-10-09 18:25:02 +08:00
parent 36b3ba6f45
commit c955fd35f2
5 changed files with 69 additions and 8 deletions
Download Patch File Download Diff File Expand all files Collapse all files
tests/widget-system/after-sale-log-harness.php
+34
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@@ -214,6 +214,40 @@ namespace {
&& $broken === [],
'detail' => ['normalized' => $normalized, 'broken_json' => $broken]];
// 6) 再次申请的闸门看「最新一条工单」，不是只看进行中的：completed 一律挡住，
// rejected / cancelled 放行；订单有没有另标已退款不影响这条。
$gate = static function (string $status) use ($service, $wpdb, $order) {
$wpdb->rows = [];
$wpdb->rows[950] = ['id' => 950, 'order_number' => $order['order_number'], 'user_id' => 7, 'status' => $status,
'reason' => '旧申请', 'handling_log' => wp_json_encode([['status' => $status, 'note' => '', 'source' => 'admin', 'created_at' => '2026-10-01 10:00:00']]),
'created_at' => '2026-10-01 10:00:00'];
return $service->create(7, $order['order_number'], '新的申请原因');
};
$completed = $gate('completed');
$rejected = $gate('rejected');
$cancelled = $gate('cancelled');
$results[] = ['name' => 'completed_ticket_blocks_reapply', 'ok' => $completed instanceof \WP_Error
&& $completed->get_error_code() === 'aksrt_after_sale_exists'
&& !$rejected instanceof \WP_Error
&& !$cancelled instanceof \WP_Error,
'detail' => [
'completed' => $completed instanceof \WP_Error ? $completed->get_error_code() : 'created',
'rejected' => $rejected instanceof \WP_Error ? $rejected->get_error_code() : 'created',
'cancelled' => $cancelled instanceof \WP_Error ? $cancelled->get_error_code() : 'created',
]];
// 待审核：同人同因幂等返回原工单，换原因则挡住
$wpdb->rows = [];
$wpdb->rows[951] = ['id' => 951, 'order_number' => $order['order_number'], 'user_id' => 7, 'status' => 'pending',
'reason' => '同一个原因', 'handling_log' => '[]', 'created_at' => '2026-10-01 10:00:00'];
$same = $service->create(7, $order['order_number'], '同一个原因');
$other = $service->create(7, $order['order_number'], '换了个原因');
$results[] = ['name' => 'open_ticket_blocks_duplicate_apply', 'ok' => is_array($same)
&& (int) $same['id'] === 951
&& $other instanceof \WP_Error
&& $other->get_error_code() === 'aksrt_after_sale_exists',
'detail' => ['same' => is_array($same) ? (int) $same['id'] : 'error', 'other' => $other instanceof \WP_Error ? $other->get_error_code() : 'created']];
return $results;
}