/**
* AKSRT After-Sale — 前台售后弹窗(申请 / 超时效提示 / 售后详细)
*
* 与「禁封/举报」链路同构(report.js / user-ban.js):
* - [data-aksrt-after-sale-apply] → 申请售后弹窗(超时效则改为超时效提示弹窗)
* - [data-aksrt-after-sale-detail] → 售后详细弹窗(可再次申请 / 不可再申请提示)
* 两个入口的 data-* 属性携带订单与售后状态载荷(同 report.js 的 data-aksrt-report),
* 点击即同步弹窗,不做前置请求(避免首次点击无反馈)。
* - 提交走 REST /aksrt/v1/orders/{order_number}/after-sale
* - 举证图片走 /orders/{order_number}/after-sale/upload-image(复用评论图片上传校验)
*
* 按钮形态由订单视图模型的 after_sale 状态决定(UserOrders::after_sale_state):
* 已申请 → 售后详细;未申请且在时效内 → 申请售后;超时效 → 申请售后(点击弹超时效提示)。
* 弹窗统一经 AksrtModalRuntime.open 直出 HTML:桌面为主题 modal-mini 几何
* (400px)+ 蓝色炫彩标题区(modal-colorful-header colorful-bg jb-blue),
* 移动端由 mobileBottom 底部抽屉接管。
*
* @package AKSRT
*/
(function () {
'use strict';
var API_ROOT = (function () {
var d = window.aksrtData || {};
var raw = d.apiUrl || d.restUrl || d.rest_url || '/index.php?rest_route=/aksrt/v1';
return String(raw).replace(/\/$/, '');
})();
var NONCE = (window.aksrtData && window.aksrtData.restNonce) || '';
var MAX_IMAGES = 3;
// 不可再申请售后(工单未结束 / 已完结 / 超过时效)时的固定提示。
var REAPPLY_BLOCKED_TEXT = '该无法再次申请售后,该订单已售后,暂不支持再次申请售后。';
var STATUS_LABELS = {
pending: '待审核',
processing: '处理中',
approved: '已通过',
rejected: '已拒绝',
cancelled: '已取消',
completed: '已完成',
};
function settings() {
var d = window.aksrtData && window.aksrtData.afterSale;
return d && typeof d === 'object' ? d : {};
}
function reasonOptions() {
var list = settings().reasons;
if (!Array.isArray(list)) return [];
return list
.map(function (item) {
return {
slug: String((item && (item.slug || item.value)) || ''),
name: String((item && (item.name || item.label || item.t)) || ''),
};
})
.filter(function (item) { return item.name !== ''; });
}
function materialOptions() {
var list = settings().materials;
if (!Array.isArray(list)) return [];
return list.map(function (item) { return String(item == null ? '' : item); })
.filter(function (text) { return text !== ''; });
}
function escapeHtml(value) {
return String(value == null ? '' : value)
.replace(/&/g, '&')
.replace(//g, '>')
.replace(/"/g, '"')
.replace(/'/g, ''');
}
function colorfulHeader(title, icon) {
return '
';
}
function orderAmountText(order) {
var raw = String(order && order.amount != null ? order.amount : '0');
if (order && order.is_points) {
return escapeHtml(String(order.currency_symbol || '积分')) + ' ' + (/^\d+$/.test(raw) ? raw : '0');
}
return '¥' + raw;
}
function aftersaleAmountText(value, order) {
var amount = String(value == null ? '' : value);
return order && order.is_points ? amount + ' ' + String((order && order.currency_symbol) || '积分') : '¥' + amount;
}
function orderSummaryHtml(order) {
if (!order) return '';
return '' +
'
商品 ' +
'' + escapeHtml(order.product_name || '订单') + '
' +
'
订单号 ' +
'' + escapeHtml(order.order_number || '') + '
' +
'
实付 ' +
'' + orderAmountText(order) + '
' +
'
';
}
function buildApplyHtml(order) {
var cfg = settings();
var reasons = reasonOptions();
var materials = materialOptions();
var html = '';
html += colorfulHeader('申请售后', 'fa-undo-alt');
html += '
';
return html;
}
function detailRow(label, value) {
if (value === '' || value == null) return '';
return '' + escapeHtml(label) + ' ' +
'' + escapeHtml(value) + '
';
}
function buildDetailHtml(order) {
var afterSale = (order && order.after_sale) || {};
var latest = afterSale.latest || {};
var status = String(latest.status || '');
var html = '';
html += colorfulHeader('售后详细', 'fa-clipboard-list');
html += '
';
html += orderSummaryHtml(order);
html += '
' +
'售后状态 ' +
'' + escapeHtml(STATUS_LABELS[status] || status) + ' ' +
'
';
html += '
';
html += detailRow('申请时间', String(latest.created_at || ''));
html += detailRow('退款金额', aftersaleAmountText(latest.refund_amount, order));
html += detailRow('处理备注', String(latest.admin_note || ''));
html += detailRow('完成时间', String(latest.completed_at || ''));
html += '
';
if (latest.reason) {
html += '
申请原因
' +
'
' + escapeHtml(latest.reason).replace(/\r\n|\r|\n/g, ' ') + '
';
}
var images = Array.isArray(latest.images) ? latest.images : [];
if (images.length) {
html += '
举证图片
';
images.forEach(function (url) {
html += '
';
});
html += '
';
}
html += '
';
if (afterSale.can_reapply) {
html += '
' +
'关闭 ' +
' 再次申请售后 ' +
'
';
} else {
// 不可再申请售后(工单未结束 / 已完结 / 超过时效):仅提示 + 我知道了。
html += '
' +
'
' + escapeHtml(REAPPLY_BLOCKED_TEXT) + '
' +
'
我知道了
' +
'
';
}
html += '
';
return html;
}
function buildExpiredHtml() {
var text = String(settings().expiredText || '抱歉,您的订单已超过售后申请时效');
var html = '';
html += colorfulHeader('售后提示', 'fa-clock');
// 超过时效提示(后台 after_sale_expired_text,服务端已 wp_kses_post,支持 HTML)。
html += '
' + text + '
';
html += '
我知道了
';
html += '
';
return html;
}
function openModal(options) {
if (!window.AksrtModalRuntime || typeof window.AksrtModalRuntime.open !== 'function') {
notyf('售后组件加载失败,请刷新页面后重试', 'danger');
return null;
}
var shell = window.AksrtModalRuntime.open({
html: options.html,
className: options.className,
kind: options.kind,
mobileBottom: true,
});
bindShell(shell);
return shell;
}
function openApply(order) {
return openModal({
html: buildApplyHtml(order),
className: 'aksrt-after-sale-apply-modal',
kind: 'after-sale-apply',
});
}
function openDetail(order) {
return openModal({
html: buildDetailHtml(order),
className: 'aksrt-after-sale-detail-modal',
kind: 'after-sale-detail',
});
}
function openExpired() {
return openModal({
html: buildExpiredHtml(),
className: 'aksrt-after-sale-expired-modal',
kind: 'after-sale-expired',
});
}
/**
* 解析按钮 data-* 上的售后载荷(与举报链路 data-aksrt-report 同模式):
* 入口数据随列表一起渲染,点击即可同步弹窗,不做前置请求。
*/
function parsePayload(raw) {
if (!raw) return null;
try {
var data = JSON.parse(raw);
return data && typeof data === 'object' ? data : null;
} catch (error) {
return null;
}
}
// 申请售后入口:超时效 → 超时效提示;已申请 → 售后详细;否则 → 申请表单。
function openApplyFlow(payload) {
var afterSale = payload && payload.after_sale ? payload.after_sale : null;
if (!payload || !afterSale || !afterSale.enabled) {
notyf('售后申请暂不可用', 'danger');
return;
}
if (afterSale.expired) { openExpired(); return; }
if (afterSale.has_application) { openDetail(payload); return; }
openApply(payload);
}
function openDetailFlow(payload) {
var afterSale = payload && payload.after_sale ? payload.after_sale : null;
if (!payload || !afterSale || !afterSale.enabled || !afterSale.has_application) {
notyf('暂无售后记录', 'danger');
return;
}
openDetail(payload);
}
function collectImages(shell) {
return Array.prototype.map.call(
shell.querySelectorAll('.preview .preview-item img'),
function (img) { return img.getAttribute('src') || ''; }
).filter(function (url) { return url !== ''; });
}
function uploadImage(shell, file) {
var form = shell.querySelector('[data-aksrt-after-sale-order]');
var preview = shell.querySelector('.form-upload .preview');
var orderNumber = form ? form.getAttribute('data-aksrt-after-sale-order') : '';
if (!preview || !orderNumber) return Promise.resolve();
if (collectImages(shell).length >= MAX_IMAGES) {
notyf('最多上传 ' + MAX_IMAGES + ' 张图片', 'danger');
return Promise.resolve();
}
var body = new FormData();
body.append('image', file);
return window.fetch(API_ROOT + '/orders/' + encodeURIComponent(orderNumber) + '/after-sale/upload-image', {
method: 'POST',
headers: { 'X-WP-Nonce': NONCE },
body: body,
})
.then(function (res) { return res.json(); })
.then(function (result) {
var url = result && result.success && result.data && result.data.url;
if (!url) {
notyf((result && result.message) || '图片上传失败', 'danger');
return;
}
if (collectImages(shell).length >= MAX_IMAGES) {
notyf('最多上传 ' + MAX_IMAGES + ' 张图片', 'danger');
return;
}
var item = document.createElement('div');
item.className = 'preview-item';
var img = document.createElement('img');
img.src = url;
img.alt = '';
var remove = document.createElement('button');
remove.type = 'button';
remove.className = 'remove';
remove.setAttribute('data-aksrt-after-sale-image-remove', '');
remove.setAttribute('aria-label', '删除图片');
remove.innerHTML = '×';
remove.addEventListener('click', function () { item.remove(); });
item.appendChild(img);
item.appendChild(remove);
preview.insertBefore(item, preview.querySelector('.add'));
})
.catch(function () {
notyf('图片上传失败,请重试', 'danger');
});
}
function composeReason(shell) {
var parts = [];
var active = shell.querySelector('[data-aksrt-after-sale-reason].active');
if (active) {
var label = active.getAttribute('data-aksrt-after-sale-reason') || '';
if (label) parts.push(label);
}
var materials = [];
Array.prototype.forEach.call(shell.querySelectorAll('[data-aksrt-after-sale-material]'), function (input) {
var value = String(input.value || '').trim();
if (value === '') return;
materials.push(String(input.getAttribute('data-aksrt-after-sale-material') || '') + ':' + value);
});
if (materials.length) parts.push(materials.join('\n'));
var reasonInput = shell.querySelector('[name="reason"]');
var reasonText = reasonInput ? String(reasonInput.value || '').trim() : '';
if (reasonText) parts.push(reasonText);
return parts.join('\n');
}
function submitApply(shell) {
var form = shell.querySelector('[data-aksrt-after-sale-order]');
var orderNumber = form ? form.getAttribute('data-aksrt-after-sale-order') : '';
var reasonInput = shell.querySelector('[name="reason"]');
var reasonText = reasonInput ? String(reasonInput.value || '').trim() : '';
if (!reasonText) {
notyf('请填写申请说明', 'danger');
if (reasonInput) reasonInput.focus();
return;
}
// 预置原因被后台清空时不强制选择;有配置则必须选中一项(与举报弹窗一致)。
if (shell.querySelector('[data-aksrt-after-sale-reason]') && !shell.querySelector('[data-aksrt-after-sale-reason].active')) {
notyf('请选择售后原因', 'danger');
return;
}
var submitBtn = shell.querySelector('[data-aksrt-after-sale-submit]');
if (submitBtn) submitBtn.disabled = true;
notyf('正在提交售后申请…', 'load', 3000, 'aksrt-after-sale-submit');
window.fetch(API_ROOT + '/orders/' + encodeURIComponent(orderNumber) + '/after-sale', {
method: 'POST',
headers: {
'Content-Type': 'application/json',
'X-WP-Nonce': NONCE,
},
body: JSON.stringify({
reason: composeReason(shell),
images: collectImages(shell),
}),
})
.then(function (res) { return res.json(); })
.then(function (result) {
if (result && result.success) {
window.AksrtModalRuntime.close('submit');
notyf('售后申请已提交', 'success');
if (window.AKSRTOrderCenter && typeof window.AKSRTOrderCenter.refresh === 'function') {
window.AKSRTOrderCenter.refresh(orderNumber);
}
} else {
if (submitBtn) submitBtn.disabled = false;
notyf((result && result.message) || '售后申请提交失败', 'danger');
}
})
.catch(function () {
if (submitBtn) submitBtn.disabled = false;
notyf('网络错误,请重试', 'danger');
})
.then(function () {
var toast = document.getElementById('aksrt-after-sale-submit');
if (toast) toast.remove();
});
}
function bindShell(shell) {
if (!shell) return;
shell.addEventListener('click', function (event) {
// 原因徽章:单选 active(与举报弹窗同语义,重复点击已选徽章保持选中)。
var chip = event.target.closest('[data-aksrt-after-sale-reason]');
if (chip) {
event.preventDefault();
Array.prototype.forEach.call(shell.querySelectorAll('[data-aksrt-after-sale-reason].active'), function (el) {
el.classList.remove('active');
});
chip.classList.add('active');
return;
}
var addBtn = event.target.closest('[data-aksrt-after-sale-add]');
if (addBtn) {
event.preventDefault();
var fileInput = shell.querySelector('[data-aksrt-after-sale-file]');
if (fileInput) fileInput.click();
return;
}
var removeBtn = event.target.closest('[data-aksrt-after-sale-image-remove]');
if (removeBtn) {
event.preventDefault();
var item = removeBtn.closest('.preview-item');
if (item) item.remove();
return;
}
var submitBtn = event.target.closest('[data-aksrt-after-sale-submit]');
if (submitBtn) {
event.preventDefault();
submitApply(shell);
return;
}
// 再次申请售后:载荷已随按钮渲染,直接开申请表单(时效/工单状态随列表刷新更新)。
var reapplyBtn = event.target.closest('[data-aksrt-after-sale-reapply]');
if (reapplyBtn) {
event.preventDefault();
var payload = parsePayload(reapplyBtn.getAttribute('data-aksrt-after-sale-payload'));
window.AksrtModalRuntime.close('replace');
openApplyFlow(payload);
}
});
shell.addEventListener('change', function (event) {
var fileInput = event.target.closest('[data-aksrt-after-sale-file]');
if (!fileInput || !fileInput.files || !fileInput.files.length) return;
Array.prototype.forEach.call(fileInput.files, function (file) {
uploadImage(shell, file);
});
fileInput.value = '';
});
}
function initAfterSaleButtons() {
if (document.documentElement.dataset.aksrtAfterSaleInitialized === '1') return;
document.documentElement.dataset.aksrtAfterSaleInitialized = '1';
document.addEventListener('click', function (event) {
var apply = event.target.closest('[data-aksrt-after-sale-apply]');
if (apply) {
event.preventDefault();
openApplyFlow(parsePayload(apply.getAttribute('data-aksrt-after-sale-apply')));
return;
}
var detail = event.target.closest('[data-aksrt-after-sale-detail]');
if (detail) {
event.preventDefault();
openDetailFlow(parsePayload(detail.getAttribute('data-aksrt-after-sale-detail')));
}
});
}
jQuery(document).off('auto_fun.aksrt-after-sale').on('auto_fun.aksrt-after-sale', initAfterSaleButtons);
// 委托监听不依赖 DOM 扫描,脚本加载时立即挂上;auto_fun 钩子保留作幂等重扫。
initAfterSaleButtons();
})();